PWMA is delighted to co-host a webinar with the FinTech Association of Hong Kong (FTAHK) on “Beyond Algorithms: The AI-Driven Future of Wealth Management”. Moderated by Abhishek Tiwari from the FinTech Association of Hong Kong, the panel consists of industry specialists as speakers: Stephanie Leung from StashAway, Vivek Mohindra from Kristal.AI and Daniel Klein from Zühlke Group.

The webinar kicked off by focusing on how wealth management firms can implement Generative AI to differentiate themselves in gaining a competitive advantage. First, it increases efficiency and lowers client servicing costs as it enables firms to service a larger client base that their current staff can support. Also, Generative AI can aid firms in generating updated marketing content to acquire more customers. In the investment research aspect, it aids firms in conducting sentiment analysis and data analytics.

The possible risks of Generative AI such as hallucination and data privacy are also addressed, and the speakers highlighted the importance of firms to mitigate these risks. Looking to the future, the speakers agreed that the investment value of AI will eventually spread out to different industries.